Contact Us
Corrections are the most useful thing you can send. Everything else is welcome too. It all arrives in one inbox, read by one person, so plain and specific beats formal.
Read this first
If you meant to contact poe.ninja, this is not them. The names are close enough that a fair amount of mail arrives here by mistake.
Anything about the tracker itself — a price that looks wrong, a character missing from the ladder, a feature request, an account issue — needs to go to poe.ninja. We have no access to their site, their data or their accounts, and nothing sent here reaches them.
Report a correction
If something on this site is wrong, out of date or just unclear, telling us costs you a few minutes and saves everyone who reads that page afterwards. Corrections about our guides are always in scope, including small things: a stale screenshot, a menu that moved, a number that no longer matches.
A report is easiest to act on when it points at one specific claim. Copy the template below, fill in what you can, and send it to info@poeninjaa.com. Partial is fine. A bare link and one sentence is still better than nothing.
Page the URL of the guide What is wrong the exact claim, number or step Should be what you believe is correct How you know a link, a screenshot, or what you tested Anything else optional
What happens after you send it
It gets read
Usually within a couple of days. Nothing is filtered or auto-closed.
It gets checked
Against the official documentation, the platform itself, or the game, depending on the claim.
The page is fixed
If it holds up, the guide is corrected and a short note records what changed and when.
You get a reply
Either way, including when we think the original was right. You get the reasoning, not a form letter.
Corrections are never edited in silently. If a guide changes because someone pointed out a mistake, the page says so. The full version of that is in the corrections policy.
Other reasons to write
Questions
A guide did not answer it
If a guide left you stuck, say which one and where it lost you. Those messages usually turn into an edit or a new guide.
Suggestions
Something we have not covered
Topic requests are genuinely useful. If you searched for something and could not find a straight answer anywhere, that is worth knowing.
Everything else
Press, business or legal
Same address. Put the reason in the subject line and it will get routed properly rather than sitting behind the correction queue.
What to expect
This is one person, not a support desk. Most replies go out within a few days, and a handful take longer when something needs testing across a league boundary or a patch. If a guide is actively broken rather than slightly out of date, say so in the subject line and it moves up the queue.
Two things we cannot help with, so nobody wastes a message: anything to do with your Path of Exile account or in-game issues, which belongs with Grinding Gear Games, and anything to do with the poe.ninja platform itself, which belongs with its own maintainer.
Postal address
6255 W Sunset Boulevard, Suite 620Los Angeles, CA 90028
United States
